The Bank of Punjab invites applications for Segment Head-Governance & Quality Control in Contact Center, Information Technology Group. Grade: Band-5 to Band-3. Location: Lahore. Responsibilities: Manage validation/processing of financial & non-financial requests, manage CBC for BANCA Insurance, ensure team productivity as per PSM, manage CCTV access, communicate bank policies, hold review sessions with team. Eligibility: Bachelor’s degree from HEC recognized university. Experience: 9-12 years, preference to candidates with 5 years banking experience. Age: Up to 55 years. Apply online through BOP career portal https://www.rozee.pk/company/the-bank-of-punjab-bop latest by June 12, 2026. No TA/DA.