The Bank of Punjab invites applications for Segment Head-Governance & Quality Control in Contact Center, IT Group. Grade: Band-5 to Band-3. Location: Lahore. Responsibilities: Manage validation/processing of financial requests, manage CBC for BANCA Insurance, ensure team productivity, manage CCTV access, communicate bank policies. Eligibility: Bachelor degree from HEC recognized university. Experience: 9-12 years, 5 years banking preferred. Age: Up to 55 years. Apply online through BOP career portal https://www.rozee.pk/company/the-bank-of-punjab-bop by June 12, 2026. No TA/DA. Equal opportunity employer.